Beyond Command & Control: A Masterclass

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Many organisations have gone beyond command-and-control management; the results – quality of service, efficiency and morale – are nothing short of jaw-dropping. In this unique Masterclass you’ll find out how they went about it. We, humankind, invented management, we can change it. Many have crossed the Rubicon, are you ready to join them?

What’s the problem with ‘command and control’? Many people think ‘command’ is the problem – bosses being too bossy – and the remedies are ‘servant leadership’, ‘respect for people’ and the like. But actually the problem is ‘control’ – management’s theories of control which, as you will see, are ineffective controls.

How do you make this change? Unusually this change requires no plan, no project management; no deliverables, milestones or cost/benefit analyses. It requires studying in order to learn a series of counterintuitive truths. You will see practical examples of…