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Vanguard Consulting
AN ALTERNATIVE TO CHANGE MANAGEMENT
Vanguard Consulting
ON PURPOSE
Hendrik Ascheberg
GETTING BETTER AT PROBLEM SOLVING OR SOLVING BETTER PROBLEMS?
Vanguard Consulting
FAILURE DEMAND: WHAT'S THE BIG SECRET?
Hendrik Ascheberg
IS NET PROMOTER SCORE THE RIGHT MEASURE TO IMPROVE CUSTOMER SERVICE?
John Seddon
DO SHARED SERVICES BAKE BREAD?
Vanguard Consulting
WHY ARE SO MANY PROJECTS DOOMED TO SUCCEED?
Charlotte Pell
UNIVERSAL CREDIT - WHO'S IN CHARGE?
John Little
HAVE I.T. YOUR WAY
Vanguard Consulting
IT'S GOOD TO TALK
Vanguard Consulting
HUMAN BY DEFAULT
Vanguard Consulting
LEADING CHANGE
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