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Vanguard Consulting
NEW ACCREDITATION PROGRAMME FOR CHANGE AGENTS
Vanguard Consulting
AN ALTERNATIVE TO CHANGE MANAGEMENT
Vanguard Consulting
ON PURPOSE
Vanguard Consulting
2 MIN INTERVIEW WITH ALESSANDRO COLAFRANCESCHI, FORMER EXECUTIVE AT STANDARD BANK
Vanguard Consulting
2 MIN INTERVIEW WITH PATRICK ELTRIDGE, CIO, RBS GROUP
Vanguard Consulting
2 MIN INTERVIEW WITH JUSTIN WATTS, LLOYDS BANKING GROUP
Vanguard Consulting
2 MIN INTERVIEW WITH DAVE KERR, LLOYDS BANKING GROUP
Hendrik Ascheberg
GETTING BETTER AT PROBLEM SOLVING OR SOLVING BETTER PROBLEMS?
Vanguard Consulting
FAILURE DEMAND: WHAT'S THE BIG SECRET?
Hendrik Ascheberg
IS NET PROMOTER SCORE THE RIGHT MEASURE TO IMPROVE CUSTOMER SERVICE?
John Seddon
DO SHARED SERVICES BAKE BREAD?
Vanguard Consulting
WHY ARE SO MANY PROJECTS DOOMED TO SUCCEED?
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